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Sales Development Representative

Position Summary

We’re looking for a Sales Development Representative to join our growing and active demand generation and sales team. In this role, you will speak with inbound prospects, foster communication with potential clients, and make outbound efforts to engage with those who have expressed interest in Shiftboard’s platform. The Sales Development Representative qualifies prospective customers through specific, targeted questions regarding their business needs, consulting on Shiftboard’s products, and evaluating the potential fit for partnership. This in an inside sales role, where the majority of one’s time will be on the phone.

This position is an Individual Contributor and reports to the Director of Sales & Business Development. 

Responsibilities

  • Make outbound calls to prospects who have expressed interest in learning more about Shiftboard
  • Make outbound calls to identified prospects
  • Discern potential for purchase and forward those who are of good potential to the Account Executives to progress
  • Schedule appointments between prospects and Account Executives
  • Maintain accurate information in CRM

Required Experience

  • Professional vocal skills: courteous, collaborative, creative, well spoken, pleasing vocal tone, and polished in asking questions and sharing information
  • Competent in multi-tasking
  • Able to connect business needs to high impact solutions
  • Bachelor's degree required

About Us

Shiftboard is an early innovator of employee management solutions. Founded in 2002, we brought one of the industry’s first SaaS solutions to market. Beginning in healthcare, we’ve since expanded to numerous industries. We help companies around the world simply and easily streamline the complexities of staff scheduling and people management.

All of our team members are charged with bringing creativity, logic, and intellectual rigor to their responsibilities in a never-ending quest to serve our customers. We have high expectations of each other and work as a team to build a platform we are all proud of. That mindset, along with our execution, has allowed Shiftboard to create a revolutionary product and grow into the profitable business it is today.

Employees feel appreciated at Shiftboard. In addition to a competitive salary and benefits package, we offer an employee stock option program, unlimited paid time off, a business casual dress code, and an open communication policy. The resulting atmosphere is professional and productive, yet comfortable and fun.

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